Volume
Luminous Appreciative Inquiry™
The full method, from discovery to design, with the failure modes named as plainly as the practices.
8 chapters · 42,671 words
Appreciative inquiry asks what is already working and builds from there — discovery, dream, design, destiny. Done well, it produces change that people want rather than change they comply with. Done badly it becomes a ban on bad news, and there are enough organisations carrying that injury to have made the method suspect.
This is the complete treatment: the four phases in operational detail, the interview craft that carries most of the weight, and an unusually long section on when not to use it, including the situations where the honest first move is to study a failure.
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Elsewhere in the Canon
How this book was made. Many volumes in this house were written with machine assistance. That is the author's declared working method, not a thing found out later, and the practice is itself a published paper with a DOI — Externalized Cognition: A Developmental Theory of Human–AI Co-Creation. The argument, the judgement and the name on the cover are the author's.